Notifications & SMS

How and when we message customers. Set up to be ACMA-compliant by default — marketing needs consent on file, and quiet hours are respected.

Channels

Email notifications

Quote sent, booking confirmed, invoice issued, review request.

SMS notifications

Booking reminders and 'on our way' texts.

ACMA

Registered sender ID

Your alphanumeric sender ID (≤11 chars), registered with the carrier.

Require marketing consent on file

Only send promotional SMS to recipients who've opted in. Leave on — this is the legal default.

No marketing messages are sent during these hours.

From